When is payment due for a rental?
At or prior to pickup or delivery.
Do you ship rentals?
Yes, you can have a rental surface shipped to you. Shipping and crating charges plus extra rental days spent in transit apply.
What is your shipping policy?
Shipping is to the lower 48 states only.
I ship all surfaces in protective plywood crates, wrapped in reusable moving blankets. I work hard to keep shipping costs as low as possible, considering size, weight, and product value.
Shipping is through Fed Ex, and (for example) a 3x4 plaster surface shipped to the west coast, typically costs $90. I provide crating and blankets free of charge.
Do you only deliver in the Atlanta area?
Officially, yes... but…tell me what you need and if I can arrange it I will.
How does delivery work?
Delivery and pickup within the perimeter (I-285) is $50, selectable in the “shipping” option at checkout. Outside the Perimeter is generally $75 but that’s subject to change depending on the distance from our studio.
Delivery and pick-up is typically between the hours of 10-11 am, unless we make some other arrangement. If you need a surface present earlier, then please schedule delivery a day in advance. Also if you are shooting at a studio that is rented by others the following day it’s your responsibility to make an arrangement with the studio management to leave the surface in a safe, out of the way place for it to be picked up the following day.
Please note: we do not drop off early morning and then pick up after you wrap on one-day shoots. If your studio does not permit prior day drop off and following day pickup, please make arrangements to pick up and drop off yourself (free!) at our studio. We are centrally located in the Castleberry Hills district (near Mercedes Benz Stadium) which is handy to most photo studios.
Are rental surfaces available for purchase?
No, all rental surfaces must remain available to rent to protect customers who reuse them for returning clients. Any rental surface can however be made as a custom surface available for purchase.